Account billing information is available by logging into the web-based browser SimpleAccess Software. (It is NOT available in the mobile admin app.)
Access your account's billing details from the upper right-hand menu by selecting "My Account"
then the "Billing" tab on the left-hand side of the page and scroll down.
Compare Plans
SimpleAccess provides ultimate control of your connected locks from one easy-to-use dashboard.
Contact us at 833.413.0212 or https://simpleaccess.com/contact/ for pricing plans that fit your needs.
Your Subscription
The Billing status, next payment amount, date of the new billing charge, and additional options for your subscription will be displayed at the top of the billing page.
Cancel A Subscription
Cancel the paid subscription and prevent future charges.
Credit and Debit Cards
Multiple credit and debit cards may be added to the account.
Add Card
Add a new credit or debit card to the account.
Make Default
Change the default card that is charged for billing subscriptions to the selected card.
Delete Card
Remove the credit or debit card from the account. You are not able to remove the "Default" card from the account if no others are active. You must assign another card the "Default" status by selecting "Make Default" on another card first.
Billing Details
The Billing Details section provides an overview of all paid items. Please note, recent changes to your subscription may not be reflected in these amounts for up to 24 hours.
Invoices
See all the invoices sent to your account.
Please contact us at 813.413.0212, support@simpleaccess.com or Support Options with any questions or concerns!
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