Add mobile credentials to the platform via an ACS-compatible mobile reader, such as the SimpleAccess SR3 Mobile Access Reader. This mobile reader can be connected to an ACS Mercury Control to accept both mobile credentials (via iOS and Android devices) and 125kHz prox access cards.
After installing the SR3 mobile access reader and connecting the ACS Mercury panel to the SimpleAccess software, go to the Integrations section to activate the SimpleAccess mobile credential functionality.
Click into the SimpleAccess Mobile Key Integration tile to view options:
In order to provide credentials to a reader, the reader will need to be registered with your SimpleAccess account. This registration process can be done by users that you designate as an installer. When installers open the mobile app, they are provided additional functionality within the app to register a reader. Normal mobile app users will not have access to this function.
Note: Adding an Installer only provides the user the ability to register a device. It does not also provide access, or the ability to unlock the door. To allow an installer to also unlock the door, you must add them as an Access User to that door.
Set Mobile Key Installed Doors
Click on the Devices section in the left-hand menu to set which ACS doors have a Mobile Key Reader installed and are eligible for mobile credentials.
Download SimpleAccess App
After adding an Installer in the SimpleAccess web software portal, this user (which may be yourself) will receive an email invitation to the address provided. This email should be viewed on the installer's mobile phone to proceed with setup. This email will contain:
(1) a link to the SimpleAccess app to download, and
(2) a link to enroll their mobile device with the SimpleAccess system.
Click on the link within the email to go to either the App Store or Google Play and download the SimpleAccess app.
Once downloaded, open the SimpleAccess mobile app. The user is asked to allow permissions to both Bluetooth and Remote Notifications. Accept both to continue. Because the mobile credential system utilizes Bluetooth, you must have Bluetooth enabled on your phone. Remote Notifications also need to be allowed to manage credentials.
You will need to allow Bluetooth and Remote Notifications.
From the SimpleAccess mobile app, you'll have the option to update settings and set the proximity for users (how far from the reader to detect the credential) as well as other customizations.
Download Installer Credential
After downloading the SimpleAccess app, go to the invitation email and click on the link in step 2 to enroll your mobile phone as an installer.
Clicking this link will launch your mobile app and enroll your device.
After installing and powering the SR3 mobile access reader, the LED ring will illuminate amber. The reader must be registered by the SimpleAccess app by someone with “Installer Permissions”. After the reader is registered, the illumination ring will change to blue.
After following the steps to Accept the SimpleAccess mobile credential with ”Installer Permissions,“ press the “>” located to the left of the Location Name in the app.
In the upper-right of your screen, click on the “+” icon to add a new reader to this Location.
Next, you'll be prompted to Name the mobile reader.
Note: We suggest a descriptive name that will make management easier, such as “Front Entrance Door” or similar. It is also advised that the name used matches the name of the door within the access control system (ACS), if applicable so that two different names do not exist for the same door or entrance. Whatever name is chosen will be displayed in the list of readers for that Location.
After naming your device, click next to continue Enrolling.
Hold your device up to the reader until you receive a Device Enrolled notification. Your reader is now ready to use!
Clicking into your reader will allow you to 'Configure' the reader. This must be done within the range of the reader (within 10 feet).
Click "Configure" to enter into the Configure Settings mode.
Here you will see three configurable settings.
Low Power Mode
Enabling Low Power Mode turns off the rear-facing LEDs and dims the front LEDs so the reader consumes less power. Reader performance is the same in either mode.
- FSK (Frequency Shift Key) - Used in HID Prox, AWID, and Lenel
- ASK (Amplitude Shift Key) - Used in GE/CASI
- Note: Installer should choose FSK unless otherwise specified.
The Bluetooth Range setting allows users to either present their phone as a card or leave their phone in their pocket to access the door.
- Further - allow users to leave their phone in their pocket and simply touch the reader to unlock.
- Closer - require users to present their phone as a card close to the reader
Please contact support with any additional questions or concerns.