Content:
- WiFi Locks that support Smart Cards & Prox Cards
- Types of Smart Cards & Prox Cards
- Other Terms/Language
- Known Issues & Fixes
Smart Cards and Prox Cards allow customers to touch their Fobs (example pictured on left) or Cards (example pictured on right) to the reader/lock keypad instead of having to enter a pin on the keypad. These provide an option for a credential that allows touchless entry.
To use a Smart Card or Prox Card, the lock must be an ACS or a WiFi lock model that has a card reader built in.
WiFi Locks that support Smart Cards & Prox Cards
- KIC-4510-WS (OE 620-C)
- KIC-4510-WSB (OE 620-MC)
- KIC-5510-WS (OE 720-C)
- KIC-5510-WSB (OE 720-MC)
- KIC-6580-WS (OE 820-C)
- KIC-6580-WSB (OE 820-MC)
Firmware should be 5.01.200224.9 or newer for WiFi Locks- if it is on any version older than this, a number of issues can occur.
Types of Cards & Fobs
Mifare Cards
These cards work with KeyInCode WiFi Locks with MIFARE card readers and ACS MIFARE card readers.
- ACS-MK
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- Flat, gray teardrop shaped key tag
- For WiFi locks only
- CSV file used for importing to SimpleAccess Portal
- ACS-MCST
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- Also known as a “Sticky Tag”
- For WiFi Locks & ACS
- CSV file used for importing to SimpleAccess Portal
- ACS-MC
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- Thin, printable card
- For WiFi Locks & ACS
- CSV file used for importing to SimpleAccess Portal
Prox Cards
Prox Cards are only compatible with ACS. To add these to the SimpleAccess Portal, use the last 5 digits of the card number printed on the card, and add it into the Card Number field when creating a user/guest. The best indicator to know a credential is a prox card is if it has an 8 digit number with a comma in it with format xxx,xxxxx
- ACS-PP-10
- Preprinted Prox cards with card numbers printed on bottom right corner, packs of 10 cards
- Prox Cards & Fobs
- We offer proximity cards and fobs in several other configurations as well
Dual Technology Cards (ACS-DT-25)
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- For users with proximity readers and Mifare reader needs, we offer dual technology cards that be scanned on either reader
- Often indicated by both the Mifare and Prox card numbers printed on the card
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Other Terms/Language
Some other terms you may hear for these products are RFID Cards, Mifare Cards, Prox Cards, and HID cards.
RFID is the type of technology that allows any type of touchless credential to work. It stands for Radio-frequency ID. All types of cards and fobs are only able to operate as they do because of the RFID technology embedded in them and configured with the reader.
MiFare Card is a very general, overarching term for cards that can be used as a credential. They are a type of RFID card. Our smartcards that we sell are different types of MiFare cards. Other companies may sell and manufacture different kinds of MiFare cards as well. Someone stating that their type of credential is a MiFare card is similar to someone saying that their type of lock is a “WiFi Lock” without giving insight as to which model. SimpleAccess’s Mifare cards are specifically formatted to work with the SimpleAccess solution and readers.
Prox Card is short for “Proximity Card”. Prox cards are essentially another type of RFID card. Prox cards are used with access readers designed specifically to read prox cards.
HID card is any type of access card that has the HID logo printed on it. It may be a Prox, Mifare, or other type of card. Often, you can easily substitute with a less expensive card of the same type.
Known Issues & Fixes
Customer not being on the right firmware
This should mostly be resolved by updates sent on the back end but there was an issue that would not allow pins and cards to work at the same time which was resolved by firmware release 5.01.200224.9
Card not Reading
Make sure that the card reader function is turned on in the settings and if it is set to keypad press and not Always On that they are hitting a key before scanning. Confirm where the card is being held- the sensor is closer to the 4 and 5 keys and not at the top where the icon is.
Cards not purchased directly from us:
Our Wifi locks use MIFARE Classic 1K RFID Smart Cards 13.56MHz ISO 14443A. Any other cards will not work on the WiFi lock. This is not the only factor. The cards are formatted in a specific way and if that does not match the card will not work on the lock either.
Bulk Upload Issue
Customers may also run into an issue when trying to use the Bulk upload CSV to assign codes and fobs to their guests or users en masse. This is because some of the fobs and cards start with a leading 0. Depending on how customers add the card or fob initially they may import with or without the zeros. While this doesn’t really matter for general use it does affect things when it comes to the mass upload of users as they have to match exactly what is already in the system. If they upload the card to the smart card management section without the leading zeros then this has to be the same in the bulk upload. If they have the leading 0’s in the bulk upload but not in the portal it can’t link the two as being the same card number.
If you run into this the easiest solution is likely to have them delete the smart cards and start over following this process. Save the original card number file after downloading it, this will overwrite the zeros from the start and therefore upload without zeros, then you can copy/paste from this file into the bulk uploader smartcard field.