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  2. Troubleshooting Tips

Troubleshooting Tips

Best Practices, WiFi Troubleshooting, Codes

WiFi Lock Installation Tips & Troubleshooting

  • Tips on Card Scanning | Scanning Cards & Fobs
  • Wi-Fi Lock | Troubleshooting and Best Practices
  • Lock Flashing Lights and Beeps Meanings
  • Lock Installation Best Practices - Great Tips on Installing a Lock from our Experts!
  • Lock Install – Torque Requirements (HAND TIGHTEN ONLY)
  • Device Registration Issues - Troubleshooting & Self Help
See all 7 articles

WiFi Connectivity Troubleshooting

  • Network Connectivity Settings | ACS Panel | Wi-Fi Locks
  • SimpleAccess Troubleshooting Codes
  • RouteThis Tool Overview (Route This)
  • WiFi Connectivity Best Practices
  • WiFi Troubleshooting: Connectivity Issues, Reprogramming, and other Network Information

WiFi Lock Settings & Batteries - Tips & Troubleshooting

  • Turning on Card Reading on WiFi Lock (4500, 5500, 6500 Series | 600, 700, 800 Series)
  • Wifi Heartbeat Interval
  • Battery Life - Alkaline vs Lithium
  • Battery Drain Issues
  • 600 Series Motor Replacement
  • Lock Grease Instructions

500 Series Troubleshooting

  • Snapback Issues (deadbolt/lever not working)
  • 500 Series Deadbolt Tailpiece Orientation
  • 500 Series Deadbolt - Replace Motor
  • 500 Series Replace Keypad
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